JULIE

Computer monitors and phone screens are not all created equal. The colors and swatches they display may vary.

Headband colors can vary from what is shown in product photo. If a specific headband color is needed, please let us know in the order notes section of the checkout page. If you forget before placing your order, text Rachel at 502-999-3584.

All of our hats are different sizes; instructions on how to accurately measure your head are located on our FAQ page. We do not offer returns or exchanges for hats that do not properly fit.

Fascinators are one size fits most and worn on a thin, ribbon-covered metal headband or elastic band.

We ship all orders by UPS Ground for a flat rate. If you would like expedited shipping through UPS, please choose desired rate at the checkout page. Feel free to text Rachel with questions, 502-999-3584.

For free order pick-up in Louisville, Kentucky please choose the "Pick Up at Hat Shop" option under delivery methods on the checkout page (*instead of the shipping option*). If you choose shipping by mistake, the order will be shipped unless we are contacted in time to intercept.

All orders come with a hat box. Due to current tariffs, we now have two different styles of hat boxes. If you want to know exactly which hat box you will receive for your order, please text Rachel at 502-999-3584.

Due to the nature of our product and for sanitary purposes, we do not accept returns or exchanges.