Due to the nature of our product and for sanitary purposes, we do not accept returns or exchanges.
For free in-store pickup at our Louisville, Kentucky hat shop, please choose the "Pick Up In Store" option at check-out.
Make sure to follow us on Instagram: @thehatgirls
We ship all orders by UPS Ground for a flat rate. If you would like expedited shipping through UPS, please choose desired rate at the checkout page. Feel free to text Rachel with questions, 502-999-3584.
For free order pick-up in Louisville, Kentucky please choose the "pick-up" option under delivery methods on the checkout page (*instead of the shipping option*). If you choose shipping by mistake, the order will be shipped unless we are contacted in time to intercept.