* All hats are different sizes, to ensure the hat will fit your head you must text us (502-999-3584) with your accurate head measurement before purchasing. Instructions on how to measure are located on our FAQ page. We DO NOT offer returns or exchanges for hats that do not properly fit. *This does not apply to fascinators as they are one size fits all.
* Due to lighting and differences in monitors, colors may vary slightly from what appears online.
Due to the nature of our product and for sanitary purposes, we do not accept returns or exchanges.
For free in-store pickup at our Louisville, Kentucky hat shop, please choose the "Pick Up In Store" option at check-out.
Make sure to follow us on Instagram: @thehatgirls
We ship all orders by UPS Ground for a flat rate. If you would like expedited shipping through UPS, please choose desired rate at the checkout page. Feel free to text Rachel with questions, 502-999-3584.
For free order pick-up in Louisville, Kentucky please choose the "pick-up" option under delivery methods on the checkout page (*instead of the shipping option*). If you choose shipping by mistake, the order will be shipped unless we are contacted in time to intercept.